Refund and Cancellation Policy

1. Free trial

[free-trial terms, if any]

2. Refunds

[refund window, e.g. number of days after the first payment]

[what is and is not refundable: monthly plans, yearly plans, add-ons, GST]

To ask for a refund, write to [support email] from the email address on your account. [how long a refund takes to reach you and by which method]

3. How to cancel

[how to cancel: where in TelBooks, or by email, and when cancellation takes effect]

Cancelling stops future charges. It does not by itself delete your organization.

4. What happens to your data after cancelling

After cancellation you can export your data for [export period]. Your data is then deleted within [deletion timeline], except anything we must keep by law. See the privacy policy for details.

5. Taxes

Prices and refunds are shown exclusive of GST; GST on a refunded amount is handled as the law requires.